FAQs

FAQ's

Got questions? We have answers

  • Are the walking tours suitable for all ages?

    Our trips are suitable for adults and children aged over five. Younger children and babies are welcome (free of charge) but please bear in mind there is quite a lot of walking. It’s not practical to take a pram on the city walls but it’s no problem for us to detour around this section if you do have a pram or buggy.

  • How much do the walking tours cost?

    Our tours are competitvlely priced starting £11. Our bespoke guided walking tours are individually priced – please call for more information.

  • Do I need to bring a ticket?

    You can print a copy of the email confirmation or just show the booking confirmation to your tour guide on your phone.

  • Where is the meeting point?

    The meeting points and times are as follows:


    York walking tour – tours depart from the statue of Constantine The Great at the south entrance of York Minster Wednesdays - Sunday at 10am, 12pm &  2pm, and take two hours.


    “York Forbidden Chronicles” Dark History walking tour – meet at Cliffords Tower, Tower Street. Check the booking form form times and availability,


    We will never cancel a tour (unless under extreme circumstances) so you can book with confidence. For bespoke walking tours, we will agree a convenient pick-up point at or near your accommodation.


    Please note there are no tours on Christmas Eve, Christmas Day, Boxing Day or New Year’s Day.

  • What about prams and wheelchairs?

    It’s not practical to take a pram or wheelchair on the York city walls but it’s no problem at all for us to detour around this section so you are still very welcome to join the tour.

  • Can I bring my dog?

    Yes, dogs are welcome to join all our walking tours.  No dogs are allowed on York city walls, so please bear in mind if you bring your pet pooch we will need to detour around this section.

  • What if I need to cancel my booking?

    Our policy is to give a full refund if you cancel with a minimum of one month’s notice.


    J & M Tours will only cancel your trip in extreme circumstances and should this happen, we will offer you the option of rescheduling, or receiving a full refund.

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I Went on a guided walking with Nick for 2 hours with my wife and 8 others.  As a couple living in Europe for the past 5 years we've been on too many walking tours to count (probably over 30). This experience easily sits in our top 3. Nick was personable, authentic, and full of knowledge. It added so much perspective to our trip.

Tripadvisor Review

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